• Welcome
• System Overviews
  • General System Structures
    • Banking Systems
    • Creditors System
    • General System Utility
    • System Levels
    • Server and Network structure
    • Various Periods applicable in the System
    • Budgeting overview
  • System Management
    • Month End Procedures
    • System Balancing and Integrity Checking
  • Agent/Division Level
    • Agent to Unit Debtors
    • Contract/Loan Debtors
    • Open Item Debtors
  • Owner/Tenant  Level
    • Unit Linking
    • Property to Unit Relationship
    • General ledger account linking
    • Maintenance (Repairs) Tracking System
    • Property - Area Allocations and Tenancy Schedule - Commercial
    • Property - Area Allocations and Tenancy Schedule - Residential
    • Property and Unit Numbering
    • Property Linking
    • Tenant Deposit System
    • CSOS Levy System
    • Reserve Account (Sectional Title) Overview
• Through the Menus
  • Maintenance
    • For Your Business
      • Agent (Division) (Full Screen)
      • Agent (Division)
      • Creditor
    • For Your Clients
      • Property (Owner)
      • Unit (Tenant)
      • Unit Marketing Information
      • Property (Full)
      • Property (View)
      • Unit (Full)
      • Unit (View)
      • Creditor
  • Functions
    • Letting
      • Maintain Properties (Owners) & Units (Tenants)
        • Property (Owner)
        • Unit (Tenant)
        • Unit Marketing Information
      • Prospective Tenants
      • Properties Available for Letting
      • Tenant (Unit) Search
      • Let a Unit
        • Credit Check & Lease Setup
        • Print Lease Agreement
        • Bill Deposit
        • Bill Agent Fees & Stamps
        • Initial Rental etc. Charge
        • Charge Commission / Fees to Owner
        • View Tenant Statement
        • Request / Email Tenant Statement
      • Credit Control
        • Outstanding List, SMSs & Letters
        • Agent/Unit  Property/Unit Balances
        • Arrear Notepad Report by Flag
      • Reporting
        • Rent Roll
        • Owner Disbursement Statement
        • Owner Summary Report
        • Maintenance Reporting
      • Lease & Inspection Reviews
        • Lease Reviews
          • Expiry Dates Review
          • Fee Exception Review
          • Renewal Option Review
        • Unit Last Inspection Control
        • Active Units with NO lease expiry date
      • Suspend a Unit
      • Multi Unit Fee Structure Maintenance
      • Multi Unit Vacation
      • Perform TPN Credit Check
      • Flag a unit as Blacklisted
    • Sectional title and HOA
      • Tenant (Unit) Search
      • Credit Control
        • Outstanding List, SMS's and Letters
        • Agent/Unit and Property/Unit Balances
        • Arrear Notepad report by Flag
        • Unit Balance Report for 6 months
        • Handed Over Information System
        • Handed Over Legal Summary Report
      • Suspend a Unit
      • Calculate Clearance Certificate Requirements
      • Trustee Information
      • Insurance Company Table
      • Multi Unit Fee Structure Maintenance
      • Multi Unit Vacation
      • Flag a unit as Blacklisted
      • Capture or Amend Property Action Log Items
      • View Action Log / Exceptions
    • Property Maintenance
      • Lookup Property Maintenance Mandate then Capture a Job
      • Job Capture & Control Screen
      • Maintenance Job Enquiry
      • Maintain Tables
        • Maintain 'Responsible For' Table
        • Maintain 'Region' Table
      • Job Summary per Responsible Person
      • Outstanding Jobs for a Selected Supplier
    • Accounting
      • General Ledger & Reports
        • For the Central Management Section (Management)
          • Trial Balance
          • Detailed Transaction Listing
          • Multi Month Columnar Report
          • Journal - This Month
          • Journal - Previous Period
        • For Your Business
          • Trial Balance
          • Multi-Agent Combined Trial Balance
          • Detailed Transaction Listing
          • Multi-Agent/Division Columnar Report
          • Multi-Month Columnar Report
          • Journal Batch
          • Prior Period Journal Batch
          • Budgets
            • Agent Budget - Current Year
            • Agent Budget - Add On
            • Agent Budget - Next Year
            • Import Budget
          • Budget Comparison Report
          • Agent Balance Sheet
          • Historic Transaction Listing (More than 3 years in the past)
          • VAT Report
          • Multi-Level Combined Income Statement (Agent)
        • For Your Clients
          • Trial Balance
          • Multi-Property Combined Trial Balance (Rolling 12 months)
          • Detailed Transaction Listing
          • Historic Transaction Listing (More than 3 years in the past)
          • Multi-Property Columnar Reports (Rolling 12 months)
          • Multi-Month Columnar Reports (3 year history)
          • Current Period Journal
          • Prior Period Journal Batch
          • Budget Comparison Report
          • Budget Comparison Report - Detailed
          • Summary Income Tax Report
          • Asset Summary (Summarised Balance Sheet)
          • VAT Report
          • Multi-Level Combined Income Statement - with Variable Categories
          • Budgets
            • Property Budget - Current Year
            • Property Budget - Add Ons
            • Property Budget - Next Year
            • Property Budget - Prior Year
            • Import Budget
          • Maintenance Reporting
          • Fee Structure Budgets - Build, Edit or View
          • Fee Structure Budgets vs Actual Fees raised
      • Bank Reconciliations
        • Central Trust Bank Account
          • Capture Bank Statements
          • Bank Reconciliation Statement
          • Cash Book Reference Maintenance
        • Agent Business Bank Account
          • Capture Bank Statements
          • Bank Reconciliation Statement
          • Cash Book Reference Maintenance
        • Property Local Bank Account
          • Capture Bank Statements
          • Bank Reconciliation Statement
          • Cash Book Reference Maintenance
    • Import or Export
      • Export Creditors EFTS Payment Batch - Property
      • Export Creditors EFTS Payment Batch - Agent
      • Export Deposit Refund EFTS Batch to Standard Bank Format
      • Export Unit Credit Balance Refund Efts Batch To Std Bank Format
      • Import Standard Bank M65 Batch
      • Import ABSA Bank Statement
      • Export Owner Payment Batch
      • Export Debit Order Batch
      • Import Electricity, Water, Gas & Effluent Batch
      • Import and Create Batches
        • Import Data and Create a Property Sundry Payment Batch
        • Import Data and Create a Property Creditors Journal Batch
        • Import Data and Create a Unit Journal Batch
        • Import Data and Create an Agent to Unit Journal Batch
        • Import data and Create a Unit Receipt Batch
        • Import data and Create a Unit Electricity Batch
        • Import data and Create an Agent Creditors Journal batch
      • Import and add Units
    • Specialised Agent Debtors
      • Open Item Debtors
        • Setup Menu
          • Invoice Codes
          • Salesman Masterfile
          • Debtors Divisions
        • Debtors Master File
        • Take-on Balances
        • Sundry Invoices
        • Sundry Credit Notes
        • Sundry Receipt Batch
        • Sundry Journal Batch
        • Sundry Refund Batch
        • Raise Interest on Arrears
        • Standard Journal Batch
        • Print Statements
        • Print Standard Journal Invoices
        • Age Analysis
        • Debtors Balance Report
        • Reprint Invoice or Credit Note
        • Salesperson Enquiry
        • Debtors Receipt Batch Enquiry
        • Debtors Journal Batch Enquiry
      • Contract/Loan Debtors
        • Debtors Master File (Contract/Loan)
        • Sundry Journal Batch (Contract/Loan)
        • Sundry Receipt Batch (Contract/Loan)
        • Print Statements (Contract/Loan)
        • Print Journal Invoices (Contract/Loan)
        • Raise Monthly Fees (Contract/Loan)
        • Setup Salesperson Codes (Contract/Loan)
        • Review/Update Loan Debit Orders
        • Contract Debtors Roll
        • Sundry Receipt Batch Enquiry
        • Sundry Journal Batch Enquiry
    • Cashier
      • Setup Cashier
      • Standard Till Receipt
      • Deposit Till Receipt
      • Deposit Till Receipt Reversal
      • Cheques cashed
      • IOU In
      • IOU Out
      • Float increase
      • Float decrease
      • Cashing up
      • Cash Up Enquiry
      • Cash Up Audit Trail
  • Transactions
    • Journals & Adjustments
      • For Your Business (Agent)
        • Creditors Journal
        • Fees to a Landlord (Agent)
      • For Your Clients(Property)
        • For Tenants (Units)
          • For This Month
            • Sundry Adjustments
            • Deposit Adjustments
            • Agent Fees
            • Other Specialised Transactions
              • Electricity (With readings)
              • Water (With readings)
              • Interest on Deposits
          • For Next Month
            • Sundry Adjustments
            • Deposit Adjustments
            • Agent Fees
            • Electricity (With readings)
            • Water (With readings)
          • For Last Month - Unit Journal
        • Creditors
    • Payments
      • For Your Business (Agent)
        • Central Bank Account
        • Business Bank Account
        • Creditors
        • Properties (Owners) for Balances on their Account with You
      • For Your Clients (Property)
        • Sundry Payments
        • Pay Owners
        • Prior Period Sundry Payments
        • Creditors
          • Creditors
          • Creditors - Preview Payments
          • Creditors - Efts Details Listing
          • Creditors - Send Remittance Advices
        • Refund a Tenant (Unit) (R/D Item)
        • Refund a Tenant's Deposit
        • Refund a Tenant's Deposit without Deductions
        • Refund a Credit Balance to a Unit (EFTS)
    • Receipts
      • For Your Business (Agent)
        • Sundry Receipts into your Trust Account
        • Sundry Receipts into your Business Account
        • From Property Owners for Balances on their Account with You
        • From Units (Tenants) for Fees that You Charged Them
      • For Your Clients (Property)
        • Units (Tenants)
        • Process Unallocated Receipts
          • Capture Unallocated Receipts
          • Allocate Unallocated Receipts - One to One
          • Allocate Unallocated Receipts - One to Many
          • Allocate Unallocated Receipts to a Property
          • Allocate Unallocated Receipts to a Property (One to Many)
          • Allocate Unallocated Receipts to a Property to an Agent
          • List of Unallocated Receipts
        • Sundry Receipts on Behalf of Owners (Properties)
  • Reporting
    • Owner & Tenant
      • Owner Summary Report
      • Rent Roll
      • Disbursement Statement
      • Various Unit and Balance and Arrears Reports
        • Unit Arrears Report - Notepad & Flagged
        • Unit Arrears Report - Notepad and Flagges (Multi-Property)
        • Unit Balance Report for 6 months
        • Unit Balance Analysis Report
        • Rentroll with Client Reference
        • Rentroll analysed by General Ledger Code
        • Age Analysis
      • Unit Statement - Email/View/Print
      • Unit Statement View
      • Unit Notepad - Date Selection
      • Unit Notepad - Multiple Properties
      • Landlord (Property) Address Listing
      • Tenant (Unit) Address Listing
      • Landlord (Property) Information Listing
      • Creditors Roll
      • Unit Deposit Listing
      • Maintenance tracking
      • Monthly Report Packs (Residential)
      • Commercial Report Pack
      • Unit Age Analysis
      • Unit Asset Summary (List)
    • Sectional Title and HOA
      • Levy Roll
      • Disbursement Statement
      • Various Unit and Balance and Arrears Reports
        • Unit Arrears Report - Notepad & Flagged
        • Unit Arrears Report - Notepad and Flagges (Multi-Property)
        • Unit Balance Report for 6 months
        • Unit Balance Analysis Report
        • Rentroll with Client Reference
        • Rentroll analysed by General Ledger Code
        • Age Analysis
      • Unit Statement - Email/View/Print
      • Unit Statement View (Text Version)
      • Unit Notepad - Date Selection
      • Unit Notepad - Multiple Properties
      • Property Address Listing
      • Unit Address Listing
      • Unit Address Labels
      • Property Information Listing
      • Creditors Roll
      • Attendance Register
      • Notice of Meeting
      • Insurance Replacement Values
      • Owner Schedule
      • List of Unallocated Receipts
      • Report Packs - Individual properties
      • Scheme Summary Report - Full
    • Statistics and Related
      • Commercial Tenancy Schedule
      • Residential Tenancy Schedule - Full per Building
      • Residential Tenancy Schedule - Full per Marketing Area
      • Residential Market Analysis
      • Sectional Title Owner Schedule
      • Residential Letting Performance
      • Sectional Title Performance
    • Month End Statements & Reports
      • Unit Statements
      • Print Disbursement Statements
      • Owner Statement Run
      • Unit Inspection Control
      • Sectional Title Report Pack - Full
      • Sectional Title Report Pack - Cash based
      • Sectional Title Report Pack - Income statement
      • Residential Report Pack
      • Commercial Report Pack
      • Monthly Report Pack
    • Agent
      • Fee Roll of Properties (Owners)
      • Fee Roll of Units
      • Creditors Roll
      • Royalty Report
      • Disbursement Statement
    • Trust Account
      • List of Rental Trust Balances - Month End Balance
      • List of Rental Trust Balances - Date Within a Month
      • List of Deposit Trust Account Balances
    • Group Chart of Accounts
    • Specialised Agent Debtors
      • Open Item Debtors
        • Setup Menu
          • Invoice Codes
          • Salesman Masterfile
          • Debtors Divisions
        • Debtors Master File
        • Take-on Balances
        • Sundry Invoices
        • Sundry Credit Notes
        • Sundry Receipt Batch
        • Sundry Journal Batch
        • Sundry Refund Batch
        • Raise Interest on Arrears
        • Standard Journal Batch
        • Print Statements
        • Print Standard Journal Invoices
        • Age Analysis
        • Debtors Balance Report
        • Reprint Invoice or Credit Note
        • Salesperson Enquiry
        • Debtors Receipt Batch Enquiry
        • Debtors Journal Batch Enquiry
      • Contract/Loan Debtors
        • Debtors Master File (Contract/Loan)
        • Sundry Journal Batch (Contract/Loan)
        • Sundry Receipt Batch (Contract/Loan)
        • Print Statements (Contract/Loan)
        • Print Journal Invoices (Contract/Loan)
        • Raise Monthly Fees (Contract/Loan)
        • Setup Salesperson Codes (Contract/Loan)
        • Review/Update Loan Debit Orders
        • Contract Debtors Roll
        • Sundry Receipt Batch Enquiry
        • Sundry Journal Batch Enquiry
    • User Administration
      • Check the status of my PDF documents - E-mail, Print, View
      • Check my UniJack path
  • Enquiries & Searches
    • Related to Your Business (Agent)
      • Batch Enquiry
      • Creditors - All Transactions for One Agent Creditor
    • Related to Your Clients (Property)
      • Search for a Property (Owner)
      • Search for a Unit (Tenant)
      • Batch Enquiry
      • Creditors - All Transactions for One Property Creditor
      • Search the Unallocated Receipts List
      • Scan for Properties with Unpaid Expenses
  • Administration
    • Monthly Routines
      • Beginning of Month
        • Raise Fixed Monthly Fees Charged to Properties
        • Pay Amounts Due by Properties to Agents
      • Middle of Month - Tenant Statements
        • Set the Month End Date (Usually the last day of the month)
        • Charge Interest to Units (Tenants) on Overdue Balances (Daily per Property)
        • Raise Fixed Monthly Rent, etc. Charges Payable by Units (Tenants)
        • Raise Fixed Montly Agent Charges Payable by Units (Tenants)
        • Statement Month End Settings
      • End of Month
        • Pay Amounts Due by Properties to Agents
        • Centralise Funds for a Group of Properties
        • Charge Interest to Properties (Owners) that Owe Money to the Trust Account
        • Pay Amounts Due by Properties to Agents
        • Run Property General Ledger Year Ends
        • Credit Interest on Tenants Deposits
        • Statistics Update - Unit Count
        • Statistics Update - Rentroll Data
        • Statistics Update - Disbursement Data
        • Statistics Update - Residential Letting Information
        • Download Data to TPN
        • Deposit Transfer To Trust
        • Deposit Transfer From Trust
        • Owner Held Deposit Payout
        • Owner Held Deposit Payin
      • System Month End
        • Run Monthly Archiving
    • Accounting Setups & Tools
      • Maintain General Ledger Group Table
      • Maintain General Ledger Masterfile
      • Group Chart of Accounts
      • General Ledger Year End - Single
      • General Ledger Year End - Reverse
      • General Ledger Year End - Redefine
      • Set Future Budget Approval
      • Move Future Budget to Current
      • Set Current Budget Approval
      • Individualise General Ledger Account Descriptions
      • Maintain Agent Level Deposit Interest Rate
      • Maintain Flexible Report Group Table (Ratio Analysis)
      • Maintain Flexible Report Group Table
      • Setup Local Overrides for Comprehensive Income Statement
    • System Setups & Utilities
      • Various Tables and Setups
        • Performance Measurement Salary Nnla's
        • Maintain Auto. Cost Recovery Nnla Window
        • Maintain Unit Marketing Flags
        • Maintain Arrear Letter Charges
        • Reporting groups - Property
        • Reporting groups - Agent
        • Setup Report Packs
        • Email and SMS from addresses
        • Select Documents to Archive
        • Select GL codes for Unpaid Expenses Scan
        • Unit Asset Type Setup
        • Agent to Property Charges - Income/Expense GL codes
        • Supplier types
      • Unit / Property Activities
        • Delete Property
        • Suspend a Unit
        • Activate a Unit
        • Delete a Unit
        • Active Unit Count
      • Batch Reversal Utility
      • Cheque / CB Reference Lookup
      • Global Unit Statement Override Message
      • Maintenance (Repairs) Setup Menu
        • Setup Maintenance Categories
        • Setup Maintenance General Ledger Codes
      • Phantom Status
      • Tenant Deposit Refund Reversal
      • Review / Maintain Debit Orders
      • Maintain System Interest Rates
        • Maintain System Loan/Contract Debtors Interest Rate
        • Maintain System Deposit Interest Rate
        • Maintain System Prime Interest Rate
      • Maintain Unit Financial Flags
      • Internet Linking - Properties and Units
        • Link a Unit for Internet Access
        • Find/Reset a Password from a Pin Number
        • Link a Property for Internet Access
      • Maintain Bank Charge Table
      • Copy Manager Information to Multiple Properties
    • Quality Control Tools
      • Test Unit Fee Structure
      • Test Agent Fixed Fees to Properties (Owners)
      • Suspended Unit Review
      • Levy Exceptions
      • Electricity Read Exceptions
      • Water Read Exceptions
      • Unit Fee Description Summary
      • Property Fee Description Summary
      • Property Fee Exceptions
      • Unposted Batch Review
      • Electricity exceptions
      • Water exceptions
      • Controlling Units with Balances
      • List of Controlling/Dependent Unit Links
      • Commission Actual vs Fees Raised
  • Send  SMS's, Notes and Uploaded Documents
    • Send One or Many SMSs Manually
    • Cell Number Table
    • SMS Unit Occupants (Tenants)
    • SMS Owners
    • Upload Document and eMail
      • Upload eMail Body Template and Document
      • Send email with Uploaded Attachment
• How do I.........
  • Property (Owner) Setup related
    • Change a Properties' Agent
    • Change a Properties deposit structure
    • Group Properties
    • Setup and Charge Bank Charges
    • New - Setup and Charge Bank Charges
    • Capture a Building Map
  • Property Cash Book related......
    • Pay regular property expenses automatically
    • Pay surpluses to owners
  • Property Creditors related......
    • Capture invoices and credit notes
    • Pay property creditors
    • Setup a new creditor
    • Amend the details of an existing creditor
  • Property General Ledger related.......
    • Analyse and Report on a Properties Repairs and Maintenance
    • Load and maintain property budgets
    • Setup and enter Maintenance data
    • Personalise General Ledger Account descriptions
  • Property Debtors (Unit Occupants) related.......
    • Charge an increase in Assessment Rates
    • Charge interest on arrear rental/levies
    • Charge interest to properties that are in shortfall
    • Check that all electricity and water readings have been captured
    • Enter and select Marketing Unit Types
    • Export Unit Details to Excel for Mail Merge purposes
    • E-mail a tenant statement
    • Flag a Unit as Blacklisted
    • Insert a Message on Unit statements
    • Issue a Clearance Advice / Certificate
    • Open a new Unit
    • Print demand letters or send SMS's for arrears
    • Refund a tenants deposit
    • Run and process Debit Orders
    • Setup a Debit Order on a unit
    • Setup and credit Interest on Tenant Deposits
    • Setup and produce a Commercial Tenancy Schedule
    • Setup and produce a Residential Tenancy Schedule
    • Setup and produce a Sectional Title Owner Summary Report
    • Suspend a Unit after Vacation of a tenant
    • Manage Bank Guarantees
    • Setup and run commission limiting
  • General.......
    • Export to Excel
    • Fax a Report directly off the system
    • Login to the system
    • Upload or Download a file
    • Import data and create batches
    • Report Packs
  • Agent Property related......
    • Check and maintain all of my Agent to Property Fee Details
    • Check all of my Agent to Property Fee Exceptions
    • Charge an Interest based Fee on unit arrears
  • Management and Control related
    • Central Trust Account Management
• Terminology, Definitions etc.......
  • Active Unit
  • Agent /Business
  • Fee structure - Unit
  • General batch and screen rules
  • Marketing unit
  • Property
  • TPN interpretation codes
  • Unit
• Useful keys
  • F1
  • F2
  • F3
  • Delete a line
  • Insert a line
  • Esc
  • < > - Page Up/Down
  • " - Ditto
  • 'Ctl B' - Search for text