UniWorks is a quality product from Unibase Solutions serving the South African motor service industry. It owes its success to the advanced on-line architecture which tracks each customer, each vehicle and each job on a continuous basis, ensuring the best possible service with minimal fuss.
From appointment reminders to satisfaction follow-ups, UniWorks provides garage and workshop owners with a complete solution for managing every aspect of customer interaction and vehicle maintenance.
“I race to win. If I am on the bike or in a car it will always be the same.”– Valentino Rossi
With the advent of robust network protocols and technologies, UniWorks has become a powerful real-time Online Electronic Business Management Application. Unibase takes advantage of a ‘Thin Client’ architecture to run over the most effective network technologies available in South Africa. This forward looking approach to operating system independence gives UniWorks the ability to run a service centre on any number of operating platforms including Windows, DOS, Linux and Unix, allowing for lower hardware costs and reduced capital outlay.
Even in today’s competitive marketplace, customers will return to a workshop which has provided a friendly, professional service that meets their expectations. UniWorks can help to enhance the customer’s experience on many fronts: check-in and check out times are improved; parts are located and quoted for quickly; jobs are professionally managed with progress feedback available at all times to the customer, the operation and the group.